Privacy & Policy — Edge Hill Accountancy in Cairns & Gordonvale
Privacy Policy
Edge Hill Accountancy regards customer privacy as an important part of our relationship with our clients. The following privacy policy explains how we collect, store, use and disclose personal information and the steps we take to comply with privacy laws. This privacy policy may be updated from time to time if our practice or obligations change.
Collection of Information
This privacy policy applies to personal information we collect about our clients and their nominated contacts and representatives (including trustees, company directors and officers, officers of co-operatives and associations, client’s spouse and dependents) and to other individuals whose personal information we collect or that our clients or their representatives provide to us in the course of our services.
In this policy “we” or “us” means Edge Hill Accountancy ABN 57 518 627 162.
Use of Collected Information
We will only ask for personal information that is relevant to our relationship with you and if it is reasonably necessary for one or more of our functions or activities. We may ask you for your;
- Name, address, telephone number, email and other contact details
- Date of birth, gender and marital status
- Financial and investment information including shareholdings, debts or debts owed and bank account details
- Government identifiers including your tax file number
- Your opinion about our services and our people
We will usually collect personal information directly from you. For example, we collect personal information directly from you via documents and materials you provide to us, when you complete a form on our website, from our conversations with you in person and over the telephone/mobile, and from mail and electronic communications with you.
Sometimes we may collect information about you from someone else. For example, from someone acting on your behalf or your representatives (such as financial advisers, accountants, and solicitors), your employer (if they are not our client), your insurers or brokers, publicly available sources (such as publications and online profiles), or other intermediaries.
When you provide us with someone else’s personal information you should only do so with their authority or consent or if you are required or authorised by law.
We collect retain, use and disclose your personal information to enable us to provide our services, to respond to your enquiries.
Some of the purposes for which we use your personal information are to;
- Provide professional services to you or to other clients
- Communicate with you, including responding to your enquiries and feedback.
- Develop and provide system and technology solutions for you
- Manage our conflict of interest and independence obligations
- to comply with legislative and regulatory requirements
- Marketing purposes
Storage of Collected Information
We hold personal information in both electronic and hardcopy formats. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Our electronic records/transactions are protected by a range of security measures, for example firewalls, passwords, virus scanning software and data encryption.
Access to Collected Information
We take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. You may request access to and correction of your personal information by contacting us by phone or email at
enquiries@edgehillaccountancy.com.au. We will need to verify your identity to deal with your request and we will endeavor to make the changes within a reasonable timeframe.
Overseas disclosures
The information we collect may be stored and processed overseas. We will take reasonable steps to ensure that these overseas recipients maintain the same high standards of protection of your personal information that we do, and that they comply with the requirements of the Australian Privacy Principles.
Legal disclosures
We may be required to disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Marketing our services/products
From time to time we may also use and disclose your personal information to inform you about other services and products we provide or that other organisations offer which we think may be of interest to you. If you do not wish to receive direct marketing communications from us you may contact us at
enquiries@edgehillaccountancy.com.au
Third Parties and advertising
We may allow third parties to use other technologies in order to advertise our services on other websites and social media platforms. These third parties are prohibited from using your personal identifiable for any other purpose. We do not share information with third parties for any unknown or unrelated uses.
Links on the Edge Hill Accountancy website to external entities are not covered within this policy. The privacy statement only covers the Domain name of Edge Hill Accountancy.
Changes to Privacy Policy
If we decide to update our privacy policy, we will reflect those changes to this privacy statement, and any other places we deem appropriate so that you may be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please check our website regularly for updates to our Privacy Policy.
Reach out to our team for more information about our privacy policy and compliance with privacy laws.
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